The AI writes the replies.
The approval is yours.
ModuHelp reads your support inbox, drafts replies from your own documents, and waits. Nothing goes out without your say-so.
7 days free/no card/29 €/mo/EU-hosted
Support at a small company is an inbox with forty emails a day and one person who also does three other jobs.
You do not need another chat widget. You need the emails to stop piling up until eleven at night.
By 9:12, the drafts are already written.
your working screen, not a marketing render
Seven support emails came in this morning. ModuHelp prepared a draft for each. Three have already gone out; four are left to review: read, correct if you need to, stamp.
Draft ready
Hi Sofia, exchanges are free up to 30 days after delivery. I am sending you the prepaid label now to return item #862.
Register
below, the register of what has already gone out this morning
Setup is three steps.
ready to run the same day
- 01
Connect your inbox
Point your existing support address at ModuHelp. For your customers, nothing changes: they keep writing to the same place.
IMAP or forwarding · 5 minutes · no new mailbox
- 02
Add your documents
PDFs, FAQs, your website. ModuHelp answers only from what is in them. If it cannot find the answer, it says so.
faq.pdf · returns.pdf · delivery.pdf · your site
Approve and send
Every draft waits for you. Edit it, approve it, or reject it. The agent learns from the corrections you make.
automate later, once you trust it
The decisions that define ModuHelp.
Support stays in email, where it already lives
It connects to the support address you already run. Your customers install nothing and open no chat. They just get answers sooner.
Answers from your documents, not the open web
It searches your own knowledge base and writes from what it finds there. No confident inventions.
A person approves every reply
Autonomy with the handbrake on. ModuHelp never sends what you have not seen, until you decide otherwise.
A flat, honest price
Competitors bill per resolution. Nobody knows the total before month end. We do: 29 €.
The sentence on the left, the proof on the right.
Every claim in a draft points to the exact spot in your documents it came from. You do not have to trust the AI. You look at the column beside it.
Draft
Exchanges are free up to 30 days after delivery. I will email you the prepaid label.
Returns-policy.pdf · section 3
...the customer may request an exchange or returnwithin 30 days of delivery, at no shipping cost, on presentation of the invoice...
ModuHelp never sends what it has not shown you.
We have no wall of logos to show you. We have a product that will not talk to your customers without going through you.
- Every draft waits for your approval. Automate later, once you trust it.
- Every send is logged: who approved it, when, and from which sources.
- When confidence is low, it hands off to a person instead of guessing.
- Data hosted in the EU, GDPR compliant by residency.
One price. No surprises on the invoice.
See the full details →The limit only counts AI replies that actually send. Replying by hand is always unlimited. Prices exclude VAT.
Before you ask.
- What if the AI does not know the answer?
- It says so and hands the case to a person. It never invents a reply to fill the gap. It answers only from what is in your documents.
- Does my data train third-party models?
- No. Your documents and emails are used to answer your customers, not to train models. Data is hosted in the EU.
- Does it work with my current email (Gmail, Outlook, IMAP)?
- Yes. Point your existing support address at ModuHelp by forwarding or IMAP, without changing your mailbox.
- Who handles the email connection?
- We walk you through it. The connection is done by IMAP or forwarding, takes about five minutes, and does not touch your mailbox or what the customer sees.
- What happens if I go over my plan AI replies?
- We warn you before you reach the limit, and you can move up a plan whenever you like. Your team keeps replying by hand without limit, and there are never surprise overage charges.
- What language does the agent reply in?
- It replies in the customer language. The product is built in Portugal, with real European Portuguese, not a machine translation.
- Can I cancel whenever I want?
- Yes, anytime from the dashboard. No contracts, no penalties. The 7-day trial asks for no card.
- What counts as an "AI reply"?
- A reply the AI writes that goes out, sent automatically or approved by you. Replying to customers by hand is always unlimited and does not count. Drafts you reject do not count either.
Let the AI prepare the replies. Sending always stays with you.
7 days free · no card · cancel anytime