A flat price. What lands on the invoice is what we agreed.
Others bill for every case resolved, and nobody knows the total before month end. Here, you do.
Starter
29 €/mo
- 150 AI replies per month
- 1 support inbox
- Up to 3 team members
For teams just starting to get the support inbox off their desk.
Start free trialPro
79 €/mo
- 500 AI replies per month
- Up to 3 support inboxes
- Up to 10 team members
For teams who already live in the inbox and want their afternoons back.
Start free trial7 days free · no card · VAT not included
What counts toward the limit, and what never does.
Counts toward the plan
Each reply the AI writes and sends, whether you approve it or it goes out automatically once you grant that autonomy.
Never counts, always unlimited
- The replies your team writes by hand.
- The drafts you read and reject.
- The documents you add to the knowledge base.
What changes between plans: volume, inboxes and seats. The features, never.
no features locked behind the expensive plan
- Human approval on every reply
- Replies with the source cited in your documents
- Manual replies always unlimited
- Knowledge base with no document limit
- Replies in the customer language
- Hand-off to a person when confidence is low
- Data hosted in the EU, no tracking cookies
- Cancel anytime, no contract
About the invoice.
- Does the 150 or 500 limit block my team?
- No. The limit only counts replies the AI writes and sends. Your team can keep replying to as many emails by hand as they like, with no limit.
- What happens when I reach the AI reply limit?
- We warn you before you get there. You can move up a plan whenever you like, and there are never surprise overage charges. Meanwhile, replying by hand stays unlimited.
- How many support inboxes can I connect?
- Starter connects one support inbox. Pro connects up to three, handy when you keep sales, support, and returns separate. Need more? Write to us and we sort it out.
- How many people can use ModuHelp?
- Up to three on Starter and up to ten on Pro. We do not charge per seat: the price does not change with the number of people within that limit. Need more? We talk.
- Do I need a card to try it?
- No. The 7-day trial starts with no card. It only asks for payment details if you decide to continue.
- Do prices include VAT?
- Prices exclude VAT. The applicable rate is added at billing based on your tax situation.
- Can I change plan later?
- Yes, up or down, from the dashboard. The change takes effect on the next cycle.
Seven days to decide. If it saves you no time, you pay nothing.
7 days free · no card · cancel anytime